Plantation Urban Resort

Hotel Policies

This property has the following check-in and check-out times and policies:

  • Check-In: 14:00
  • Check-Out: 12:00
  • Late Check-out Hour: 18:00
  • Late Check-out Fees: 50%

Late check-out (after 12:00 and before 18:00) may result in a fee.

Property and Cancelation Policies

The guest can cancel free of charge until 2 days before arrival. The guest will be charged the total price of the reservation if they cancel in the 2 days before arrival. In the case of a ‘no-show’, a fee equivalent to100% of the total amount will be charged to the credit card guaranteeing the reservation, while the reservation will be released.

Terms and Conditions

All rates are in US$, based on single or double/twin occupancy, inclusive of 10% government tax, 2% accommodation tax, and 5% service charge. Food and beverage items are subject to 5% service charge. All rates are inclusive of breakfast for 2 people.

Guarantee Policy

Reservations must be guaranteed with a valid credit card and expiry date at the time of booking. Credit card serves as a guarantee and no payment will be processed. Plantation reserves the right to cancel any reservations with an invalid credit card.

Payment Conditions

Full amount for the whole stay must be settled at the hotel upon check-in.

Child Policy

Under 6 years old: free of charge in existing bedding or baby cot.
From 6 to 11 years old: 50% of adult rate (US$ 10 per night), extra bed and breakfast included.
Over 12 years old: full adult rate (US$ 20 per night), extra bed and breakfast included.

Smoking Policy

Smoking is not permitted in all room types. A cleaning fee of US$100 will be applied where necessary.

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